Your job isn't to make people happy


Photo by Daniela Mota on Unsplash Hey Retail Leader, Do you know Ron Thurston? He's an absolute legend. He's led A TON of retail brands, written the books Retail Pride and Human Pride, and is an all-around super kind and generous human. I had the privilege of being on his Retail in America podcast a couple of years ago. I recently heard him on another podcast, and what he said was sooooooo true that I have to tell you about it. The question: Is it our job as team leaders to make people happy?...