What to do when feedback feels like an insult


Will I see you this summer? Summer Break ☀️ '26 is coming! A free, 3-month book club for the people who build, lead, and support retail.Save your spot here. SAVE MY SPOT! Hey Leader, You know how store visits go. You get feedback from a corporate visit and your first reaction is: Really? That's what you came up with? This is your big complaint? I've sooooo been there. A regional manager came through my store once. Their big call out? How shipment was stacked in the receiving hallway. That was...