The conversation you're avoiding

Hey Leader, I just hopped off a webinar with my friends at Retail Control Systems. At the end of the webinar, we hosted a Q&A. Here's the question that's still swimming around my brain. How do you motivate someone who seems like they don't want to be at work? This is a tough one. We all know what that's like. Has this person had all the training they need? (Have they? Make sure.) And they're fluent in what's expected of them and the job requirements, but their whole vibe is wet blanket....