Compliance isn't partnership


As a retail leader, I said no. A lot. I questioned new directives. Negotiated store hours against traffic patterns instead of the schedule template. Re-merchandised without asking. Ignored the forms that ate my time and did nothing for the floor. Asked to get dead merch transferred out before it sat there costing me sales. I also said yes a lot. Special projects, remodels, training new leaders, overnight shifts, covering a neighboring district when they were short a manager. That mix is what...